Privacy Policy

This Privacy Policy explains what information is handled when you visit the Eagle IPTV website or contact us, and how that information is used and protected.

Information We Collect

We collect only the information needed to respond to your inquiries and deliver your subscription: typically your WhatsApp number, the messages you send us, and your order preferences (plan, duration, and device count).

The website itself does not require account registration and does not collect payment card details.

WhatsApp Communication

Our primary contact channel is WhatsApp. When you message us, your phone number and message content are processed through WhatsApp, which is operated by Meta Platforms and governed by its own privacy policy.

Order Information

Order-related details (selected plan, activation date, and delivery of credentials) are retained for as long as needed to provide support, manage renewals, and meet legitimate business record requirements.

Cookies

The website may use essential cookies required for basic functionality. If analytics cookies are added in the future, they will be used only to understand aggregate site usage.

Analytics

If analytics tools are enabled, they collect aggregated, non-identifying information such as page views and approximate location at the country level. This data helps us improve the website experience.

Data Security

We take reasonable technical and organizational measures to protect the limited information we handle. Access to customer communication is restricted to the support team.

Third-Party Services

The service relies on third-party platforms such as WhatsApp and compatible player applications. Each third party processes data according to its own policies, which we encourage you to review.

Your Rights

You may request access to, correction of, or deletion of the information we hold about you at any time by contacting us through WhatsApp. We will respond within a reasonable timeframe.

Policy Changes

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with an updated revision date.

Contact

For privacy questions or requests, contact us through WhatsApp at +212 680 904 841.

WhatsApp: +212 680 904 841